Halton Borough Council is warning householders after a resident received a phone call from a man who claimed to be from BT.com advising him of changes to his contract.
The man spoke in a strange unnatural voice which made the resident suspicious so he put the phone down. The phone number the man was calling from was 0800 169160.
Trading Standards officers contacted BT, which confirmed that it was a scam.
Halton Borough Council has produced a telephone and mail prompt card (attached) that you can print off and keep by the phone as a handy reminder on how to protect yourself against scammers.
Printed A5 versions of the card are available at Halton Direct Links.
Halton Borough Council's Executive Board Member for Trading Standards, Cllr Dave Cargill, said: "Scammers are getting more clever, so we have to be more aware of being tricked. This card serves as a reminder."
If you or somebody you know has been affected by scams please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams. If they are not around when you ring please leave your name and a phone number that they can contact you on.
This service is only available to Halton residents who have been affected by scams. If you need advice on anything else please contact the Citizens Advice Consumer Helpline on 03454 04 05 06.
Scams Awareness Month (SAM) was launched on 1 July and is designed to highlight how scams continue to flourish when people stay silent.
Halton Borough Council’s Trading Standards has been working with people who have been caught out by postal mass marketing frauds (mail scams) and raising awareness of scams with others.