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Hotel Housing Homeless

Tuesday, May 5th, 2020 7:47am

By Aran Dhillon - Local Democracy Reporter

​​​​​​​A Warrington hotel housing the homeless and protecting them from coronavirus has embraced the ‘mammoth’ challenge it has faced during the pandemic.

It is one of 50 hotels the company is operating during the lockdown.

Hotel manager Jake Schofield, aged 25, says he is putting more emphasis on constantly communicating the importance of staying safe to his team and customers.

“I have two teams supporting my hotel during the Covid-19 lockdown,” he said.

“Having two teams ensures there is sufficient team support 24 hours a day, seven days a week. Therefore, there is no need to work extra shifts.

“We have a large number of parents working at our hotels so having two teams also ensures that we can offer our team members flexible working hours so that they can balance work and home life – especially as children are off school and home schooling is another essential job parents have to tackle in this lockdown.

“At Travelodge we are just one massive family that spreads all corners of the UK.”

The site has had strict measures in place since the beginning of the outbreak, with staff becoming accustomed to public health and Government guidelines.

And daily briefings are given on social distancing and hand washing.

Jake said: “At Travelodge, we like a challenge but this one is a mammoth one and we have embraced it as working as one team with dedication and passion to succeed and deliver our best service.

“We love going the extra mile and putting a smile on our customers’ faces.

“The biggest challenge is keeping everyone’s spirits up.

“You have to come to work with an extra burst of energy to ensure team morale is high.

“We are operating in unprecedented and uncertain times. This is very tough.

“We have to keep positive, be safe and focus on moving ahead – it’s the only way to beat this horrible virus and keep a sense of normality.”

But with traffic levels dropping massively under the current restrictions, Liverpool man Jake labelled the commute into work as ‘brilliant’.

The former barista added: “If there is one thing I hope stays the same after the lockdown ends, it’s the amount of cars currently on the roads.”

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